People First, Not Customer First
The concept of a company prioritizing “people first,” rather than “customer first,” shouldn’t be that shocking. But, even in 2022, we’re bombarded with messages that customers remain the “focus first and foremost.” Customers Are Important, But … Yes. Customers are extremely important to the success of any business. But the more encompassing idea of “people…
Read MoreData Cleansing: Spring Clean Your Data!
Your business collects data to help you make better decisions. But when your data is full of duplicate records or missing key information, it’s hard to make those better decisions. That’s why data cleansing is something every business needs to schedule regularly. It’s April, the time of year when many of us tackle spring cleaning…
Read MoreDigital Transformation Has Many Meanings
As a business owner or manager you probably see the phrase “digital transformation” a few times each day. It’s the big buzz on technology and business sites from Forbes to Harvard Business Review. If you take a spin around the latest tech article sites, you’ll find that the phrase means something slightly different to each…
Read MoreDocument Management: 4 Reasons To Dive In!
If document management isn’t currently part of your plans to digitize your business, it SHOULD be. Automating a system that ensures your documents are saved and shared properly saves your business time, money and frustration. When an employee can’t lay his or her hands (more likely their eyes) on a pertinent document, it creates a…
Read MoreThe Cloud: A Beginner Guide
Cloud. Cloud migration. Hybrid cloud. Cloud security. The discussion is all around us. Filling our social media feeds. In the news articles to which we subscribe. And there’s an expectation that you’re on board and in full agreement that cloud is the way to go. But, what if you’re not quite on board? What if…
Read MoreDigital Business: What It Looks Like In 2021 And Beyond?
In 2020, everything changed. Almost overnight. Specifically, digital business was thrust into the limelight like never before. Before March 2020, the IT focus for businesses looking at business continuity probably focused on disaster recovery initiatives. Previously, you made sure that you could restore data from backups. Then, 2020 introduced threats to productivity that many businesses…
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